Involves support in the reception of products and fulfillment of customer orders through operational processes, ensuring that customer material is in optimal condition at the required time.
general job description
under general guidance, completes the following tasks:
1. provides efficient and safe delivery and pickup of packages.
2. checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
3. prepares necessary paperwork related to pickup and delivery, such as airway bills, delivery records, vehicle condition reports, etc., with neatness and accuracy.
4. seeks additional business from current customers; if unsuccessful, passes leads to the sales manager.
5. informs the station operations manager and sales team of changes in customer or competitor efforts.
6. loads company vehicles safely.
7. audits size and weight of packages and boxes and sorts accordingly.
8. ensures the use of safety equipment and full compliance with fedex safety policies, procedures, norms, rules, and practices.
9. operates company vehicles safely and performs basic maintenance such as cleaning, washing, and checking tire pressure.
10. supports unloading customer merchandise, whether in bulk or on pallets, separating, physically validating (quality and quantity), and palletizing when needed.
11. arranges products on racks using skid or forklift (only for certified employees).
12. may fulfill physical orders using work tools such as handheld scanners and pcs (wms and/or excel).
13. performs value-added tasks such as product review, kit assembly, labeling, and packaging.
14. performs other duties as assigned.
minimum requirements
minimum education:
* middle school degree or equivalent preferred.
* basic english skills.
minimum experience:
* general knowledge of warehouse operations, packaging, and inventories.
* experience operating ramp and warehouse equipment preferred.
minimum skills:
* ability to lift 55 lbs. (25 kg) and maneuver packages weighing up to 150 lbs. (68 kg) with appropriate equipment.
* ability to work variable shifts.
* basic vehicle maintenance knowledge and experience with power and hand tools is a plus.
* ability to pass the reading, map reading, sorting, and math sections of the basic skills test.
* attention to accuracy and detail.
* planning and organizing skills.
* problem-solving skills.
* teamwork skills.
fedex is recognized as a world-class company, awarded for being a great place to work, an innovator in technology, and one of the most admired and respected brands globally. Some recent awards include:
* 2020 fortune’s world most admired companies (14th)
* 2019 fortune’s best places to work (15th)
* 2019 forbes’s one of the “best employers for diversity”
* 2020 fedex lac in gptw’s best workplaces in latin america ranking (24th)
* 2021 fedex mexico in gptw’s ranking for 18 consecutive years
* 2020 fedex mexico received the cemefi certification for 13th consecutive year
* 2021 fedex chile re-certified with giro limpio for energy efficiency and sustainability
* 2019 fedex uruguay among the top 5 companies to work for according to gptw
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