Failure analysis engineering technician is responsible of receive, analyze and catalogue/find the root cause for customer returns on na auto and electrification products. He/she must be able to perform the standard fa flow in an appropriate manner and expected time. The returned parts must be treated with the care and importance required.
Failure analysis lab is responsible to analyze customer returns from field, plant and 0km and based on the analysis results and samples behavior determined the failure mode that is affecting them, this in a cycle time stablished to satisfy the internal and external customer requirements. Failure analysis lab also gives support during pv / dv failures, identifying if the failure mode observed is related to the changes under validations or related to any other factor.
General responsibilities:
- inspect product functions, perform and monitor test based on established procedures, set and prepare equipment to perform the specified test.
- follow procedures to perform test to the product and at the same time document and conclude the results based on their previous understanding and analysis.
- prepare the product tests through assembly of parts, connections of pneumatics and electrical systems, adjustment and preparation of equipment and cameras according to the specified requirements.
- keep in touch with the involved areas to communicate the results / conclusions and give them and extra support to understand the failure mode observed if needed.
- be award to achieve the stablished cycle time and look for continuous process improvement.
Role requirements:
- associate degree in a technical field.
- knowledge in electronics measurements equipment.
- background in electronics and mechanics.
- background in materials is a plus.
- strong verbal and written communication skills.
- knowledge on ms office.
- have a passion for quality, attention to detail, accuracy, analytical and problem-solving skills.
- basic english skills.
General responsibilities
- receive returned parts
- classify and provide feedback about the state of the part
- use of power tools
- find the root cause for each customer return
- work together with engineering team
- provide the analysis feedback to multitask team
- keep the parts on hand as required and save them once the analysis is finished
experience / qualifications
- 3-5 years of experience following work instructions
- knowledge of electrical circuits and mechanical systems
- focus and detail mindset
- documentation (fa standard format completion)
- team player and collaboration skills
- self driven and organized
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