Cemex, a leading international building materials company, is looking for a technical service engineer with mechanical (preferred) or electrical engineering to support in improving specifications from sites for purchases from chinese or asian suppliers; perform after-sales service, drawing and surveying; as well as installation and commissioning support.
*main responsibilities*:
parts and equipment specifications support
- work with global operations and technology (go&t), as well as with production and maintenance teams in the business units to understand the requirements for the parts and equipment to be quoted
- obtain or research optimal mechanical and design specifications of the parts and equipment requested, considering wear and efficiency
- coordinate with cemex china and chinese suppliers to ensure quotes and manufacturing is done according to the specifications requested.
- execution of a complete project with a sense of urgency. This consists of all mechanical aspects of equipment, including on-time, on budget, under specifications, and with quality
after-sales service for parts and equipment
- recommend and support implementation of maintenance plans
- assist in fault diagnosis of parts and equipment purchased in china
- visits to business units’ sites to provide technical or trouble shooting support; during installation and commissioning; with the support of the supplier and cemex china
- prompt feedback of situation/progress/problems to customers
drawing and surveying on-site
- carry out on-site drawing and surveying and understanding of the working conditions for quotation requirements without drawings or working condition information
installation and commissioning support
- during the on-site installation and commissioning by chinese suppliers, coordinate the on-site work with business unit site, hire or assist in translations, report the progress and problems to cemex china, and supervise the implementation of solutions if necessary
*position challenges*:
- dealing with uncertainty
- influencing other areas
- language and time zone barriers
- travel intensive to cement and aggregates sites, requiring strict safety measures
*qualifications*:
- proficiency in english, spanish and chinese (a plus)
- bachelor of science in mechanical or electrical engineering, experience in cemex or in the cement industry is preferred
- five years’ experience in project engineering or manufacturing
- five years’ after-sales service in an industrial setting preferred
- proficient in reading and understanding technical drawings
- cad or similar software, ms office and document processing capabilities
- good verbal and written communication skills
- proficient in change management and conflict resolution
- capacity to analyze, synthesize and solve problems
- intercultural skills, able to work in a virtual team environment and results oriented
*internal/external relations*:
internal
- procurement and quality engineers in cemex china
- cement and aggregates sites production and maintenance leaders
- local procurement
external
- chinese suppliers
- local contractors
*cemex diversity and inclusion statement*:
at cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.