As an events coordinator, you will play a pivotal role in planning and executing conferences and events with precision and finesse. You will foster meaningful relationships with customers and guests to discern their needs, drive repeat business, and expand our presence in the market.
key responsibilities:
* maximise all meeting and events sales revenue opportunities by strategically upselling function items
* elevate event management standards through building strong relationships with new and existing customers to secure repeat business
* oversee daily operations and activities of the department, implementing effective strategies to yield meetings and events space
additionally, you will be responsible for developing a high-performing team of meeting and events professionals, establishing a culture that emphasizes top-notch standards for relationship building, customer service, selling techniques, and contract administration. You will build lasting relationships with customers, guests, and colleagues to gain a deep understanding of their needs and provide tailored support.
other key responsibilities include meticulous administration and control of all meetings and events related reservations and blocks, ensuring timely handovers of function sheets to the food and beverage operations team, and conducting informative show rounds for companies and agents in line with company policy.