Overview
to plan, organize, direct, and control all operations within the service area of the station which may include associated gsp's, in a manner that provides maximum service to customers, allows on time departures of all aircrafts, and maintains a highly productive and a cost effective station operation.
responsibilities
* selects, trains, develops, and motivates hourly and managerial personnel. Controls and utilizes manpower through planning, organizing, and scheduling to maximize productivity, working within a capital and operating expense budgets. Monitors daily station performance reports. Utilizes cosmos and famis reports, delivery records, courier pick-up manifests, time cards, billing documents, cash sales recap, datacomm messages, and petty cash reports to monitor all operating functions to ensure maximum efficiency and coordinates o.d.a.'S with cartage agents.
* provides personnel with information regarding benefits, wage, and salary policies, personnel and operating policies/procedures, etc. and ensures their uniform application and administration.
* supports corporate image program through proper use of signage, uniforms, etc…
* lends personal support to the sales effort within the area served by the station, maintaining direct interface with the local sales organization and top accounts.
* coordinates the operations of this unit with other departments such as system control, hub, station management, vehicle and ground administration, aircraft maintenance, etc…
* coordinates trucking procedures in the event of emergencies, poor weather, inadequate lift capabilities, etc…
* provides contingencies in case of equipment failure, etc…
* keeps abreast of and ensures compliance with fedex, government policies, procedures, regulations, and/or leases.
* ensures proper security for fedex and customer properties.
* ensures all subordinate personnel are directed and supervised within corporate personnel policies and procedures.
qualifications
* a bachelor's degree or equivalent is required.
* five (5) years related business experience, preferably two (2) years of which is in station operations, and including one (1) year management experience, is required.
* knowledge of fedex field operations, features of service, systems, policies and procedures, and technical proficiency in all ground interface operations are required.
* strong basic management, human relations, and communication skills are required.
* fluency in english and country's language is required.
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