Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.
General job description:
- provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
- operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
- accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
- seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions.
- answers customer questions on fedex feature of service and keeps customers informed about the company and its services.
- ensures that packages conform to fedex features of service; that proper labeling in provided; and that all paperwork is complete, neat, and accurate.
- determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.
- scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
- ensures customers have adequate supply of fedex materials for shipping.
- meets aircraft and transports packages as required for sorting operations.
- loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.
- cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image.
- may require other duties as assigned
minimum requirements:
minimum education:
- high school diploma/equivalent preferred
- basic english skills preferred
minimum experience:
- one (1) year of experience driving 3.5 ton. trucks
- must possess appropriate license for vehicle assigned in accordance with specific country regulations
- good driving record
- must be 21 years old or older
minimum
*required skills*:
- ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
- good verbal and writing communication skills, human relations, and team player
- must be able to successfully complete reading, map reading, sorting, and math sections of the basic skills test
- customer orientated with good organizational skills
- problem solving skills
- accuracy & attention to detail
- planning & organizing skills
- team working skills
- must be able to work variable shifts.
Fedex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
Fedex is consistently named among the world’s most valuable and admired brands. Some of our recent awards include:
- 2020 fortune’s world most admired companies (14th)
- 2019 fortune’s best places to work (15th)
- 2019 forbes’s one of the “best employers for diversity”
- 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th)
- 2021 fedex mexico was included in the gptw ranking for 18th consecutive years
- 2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
- 2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 fedex uruguay selected by gptw among the 5 best companies to work for.