The role involves leading cross-functional discussions at various levels with business users to analyse requirements, brainstorm, articulate solutions, and recommend industry best practices to stakeholders.
*key responsibilities*:
- collaborate with cross-functional teams to enhance system performance and reliability.
- implement devops practices to streamline development, testing, and deployment processes.
- monitor and optimize system performance, ensuring high availability and mínimal downtime as part of post go live operational support.
- stay updated with the latest fusion technologies and devops tools to drive continuous improvement.
- provide guidance and mentorship to junior team members.
- manage project timelines and stakeholder expectations effectively.
- conduct system configurations, testing, and user training as needed.
- manage functional/technical team within value stream
- analyze oracle fusion enhancements/ change requests and support activities pipeline.
- work planning and prioritization for approved backlogs within the value stream reviewing with bpo/gpos, delivery leads and oracle solution architects.
- capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders.
- scheduling, reviews and approvals for production deployments working with global deployment/release leaders.
- optimize and effectively manage enhancements and support ticket backlog within the value stream reviewing with the team.
- drive for continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
- follow jci major incident management process to address any critical issues (p1/p2) by engaging right teams.
- share value stream level reporting with kpis for the value stream with global and regional devops leaders.
*required skills*:
- bachelor ‘s degree in engineering or information systems or equivalent
- 8+ years of overall experience within oracle fusion and oracle ebs erps
- proven track record in ptc functional track within oracle fusion erp
- expertise in oracle fusion functional configuration and solutions for small
- and large-scale initiatives mainly within ppm, costing and subledger close processes
- hands on experience within oracle fusion erp
- ability to communicate with technical teams as well as business audience
- this position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to johnson controls key values: integrity, teamwork, excellence, customer focus and accountability
- excellent customer facing and internal communication skills
- excellent written and verbal communication skills
- solid organizational skills including attention to detail and multitasking skills
- proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment
*p*referred skills*:
- oracle cloud certifications.
- experience with agile methodologies.
- knowledge of additional oracle modules, bolt on solutions like iim (installation invoicing module), forecasting and one page view etc.
- jci is an equal opportunity employer and does not discriminate on the basis of any protected categories._