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Process improvement project manager – npi operating model & standardization
role summary
we are seeking a process improvement project manager (pm) to drive the standardization, centralization, and documentation of new product introduction (npi) processes and operating models. This role will focus on identifying, prioritizing, and executing improvement initiatives across a broad set of npi functions—spanning documentation workflows, governance models, communication frameworks, and operational handoffs. The pm will partner closely with cross-functional stakeholders to define, document, and deploy scalable best practices that improve efficiency, consistency, and transparency across npi programs.
Key responsibilities
lead process improvement initiatives to streamline and standardize npi workflows, documentation structures, and operating models.
Identify, prioritize, and execute across a portfolio of 30+ improvement initiatives impacting manufacturing, engineering, and program management teams.
Collaborate with global stakeholders to define standard templates, tools, and documentation systems supporting npi readiness and reporting.
Facilitate cross-functional workshops to capture pain points, define requirements, and align on future-state processes.
Create and maintain a centralized repository for npi process documentation, sops, and best practices.
Track performance metrics and kpis, providing ongoing reporting to demonstrate operational impact and process maturity.
Support change management and adoption, ensuring new processes are effectively embedded across npi stakeholders.
Mandatory skills
process improvement & standardization (5+ years)
new product introduction (npi) process management (5+ years)
project / program management (5+ years)
process documentation & sop development
cross-functional stakeholder management
change management & process adoptionanalytical & organizational skills to manage multiple initiatives in parallel
required background
5+ years of experience in program, project, or process management supporting npi, manufacturing operations, or engineering teams.
Proven experience driving process optimization initiatives within large, complex organizations.
Ability to influence and align stakeholders without direct authority.
Excellent written and verbal communication skills.
Nice-to-have skills
lean management methodologies
six sigma methodologies
continuous improvement frameworks
process metrics & kpi definition
documentation & collaboration tools (confluence, smartsheet, sharepoint)
preferred qualifications
experience supporting hardware or infrastructure npi programs in large-scale environments (e.g., meta, apple, google, or similar).
Pmp, lean six sigma, or equivalent certification preferred.
Background in engineering, manufacturing, or operations management is a plus.
Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.
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