We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization
that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Responsible for the processes order and quote entry into the ERP system.
Management of customer back-orders and lead time inquiries, including working with Planning and Manufacturing to determine accurate shipping dates.
Resolution of price discrepancies identified at the time of order.
Understands customer needs in making day-to-day decisions and frequently provides feedback or takes action on changes in customer requirements.
YOU HAVE:
Bachelor’s degree preferred in Business Administration, International business.
+3 years of experience in Customer Service.
+3 years of experience or knowledge of ERP/order management systems.
Bilingual Preferred.
Desirable
experience in the electrical sector.
Strong communication/interpersonal skills.
Ability to multi-task and balance shifting priorities to satisfy customer requests.
Ability to speak with a wide variety of internal and external customers.
Ability and willingness to work with different departments within the corporation as part of fulfilling customer service excellence, including - but not limited to - technical support, engineering, sales, product management, and shipping & receiving.
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at.
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees