We are searching for a talented and driven *senior delivery manager* to enhance our dynamic team.
responsibilities
- manage delivery engagements from start to finish for teams numbering 20-50+ ftes, associated with high-visibility and high-impact projects
- coordinate delivery across all stakeholders and ensure complex engineering challenges are resolved effectively
- ensure top-tier quality in design, code, and end solutions
- conduct mentoring and development programs tailored for delivery leads and managers
- promote, negotiate, and establish premier engineering processes and practices
- lead engagements to uphold rigorous standards of delivery and customer satisfaction
- meet stringent commitments and deadlines based on outcome-oriented configurations
- address customer escalations, contractual issues, and team rotations proficiently
*requirements*:
- minimum 10 years of it industry experience with at least 4 years in leadership positions such as delivery manager, team lead, or project manager
- demonstrated ability to oversee intricate delivery engagements from start to finish
- expertise in managing project delivery and stakeholder relationships
- proficiency in addressing complex engineering challenges and ensuring prompt quality delivery
- experience with continuous delivery/deployment pipelines and designing comprehensive end-to-end solutions
- skills in pinpointing customer needs and resolving issues effectively
- strong capability to foster and sustain a cohesive team environment
- competency in coaching and mentoring team members to comprehend customer needs and demands
nice to have
- tailoring solutions and negotiating optimal practices
- outcome-focused delivery system knowledge
- proven experience in managing critical escalations and negotiating contracts
we offer
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee's initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- relocation bonus: transportation, 2 weeks of accommodation for you and your family and more