.superintendente de servicio | distrito sursuperintendente de servicio | distrito surfounded in 1910, kone is a global leader in providing elevators, escalators and automatic doors for buildings, as well as maintenance and modernization solutions that add value to buildings throughout their lifecycle.
our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.
our operations in more than 60 countries around the world have helped us achieve our position as a leader in innovation and sustainability with repeated recognition from forbes, corporate knights for clean capitalism and others.we are looking for a maintenance superintendent for cancún.as our maintenance superintendent, you will be responsible for service business operations within a designated geography, driving an outside-in customer service mindset to meet our customer's needs.
this includes the direct supervision of all related maintenance and repair activity, union and non-union personnel, as well as accomplishing goals for safety, quality and customer satisfaction.main responsibilities:adhere to kone safety policy and hold all direct reports accountable to the same policy.actively promote 24/7 connected services and our digitalization progress.ensure retrofit completion to minimize company risk and meet our legal obligations.provide direction to field personnel (maintenance mechanics, helpers, and repair crews) as it pertains to maintenance & repair projects.supervise routing (loading jobs, appropriate backups, and 100% jobs).determine the layout for the best geographical service routes coupled with manpower qualifications to keep travel time and expenses to a minimum.review material orders and minimize overnight shipments.ensure accurate and real-time reporting by technicians and check and approve all service time tickets and invoices for vendor's materials.conduct service meetings as needed and review outstanding repairs with the repair supervisor.provide coaching and feedback and development to field personnel.additional responsibilities:inspect all maintenance job sites periodically to ensure compliance with kone inc. policies and standards.maintain inventory and required tools to efficiently complete maintenance and repair jobs.assist the service manager with recommendations for hiring and training of maintenance and repair personnel.order materials for repair jobs and check service and work orders for billing accuracy.control service labor and material costs to stay within budget guidelines.what do we require?Over 5 years experience in maintenance/repair within the elevator/escalator or related industry and previous supervisory experience.a two-year college level degree and/or equivalent combination of technical and management experience in elevator/escalator or related industry