*responsabilidades*
- serve as the lead point of contact for all customer account management matters
- build and maintain strong, long-lasting client relationships
- negotiate contracts and close agreements to maximize profits
- develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- ensure the timely and successful delivery of our solutions according to customer needs and objectives
- clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- forecast and track key account metrics (e.g.
quarterly sales results and annual forecasts)
- prepare reports on account status
- collaborate with sales team to identify and grow opportunities within territory
- assist with challenging client requests or issue escalations as needed
*habilidades*
- proven work experience as an account manager, key account manager, sales account manager, junior account manager or relevant role
- demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and c-level
- solid experience with crm software (e.g.
salesforce, zoho crm or hubspot) and ms office (particularly ms excel)
- experience delivering client-focused solutions to customer needs
- proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- excellent listening, negotiation and presentation abilities
- strong verbal and written communication skills
- ba/bs degree in business administration, sales or relevant field
*salary*: $15,000.00 - $18,000.00 per month
*education*:
- bachelor's (required)
*experience*:
- project management: 1 year (required)
*language*:
- english (required)