Overview
job no not specified
brand: discova
work type: full time
location: playa del carmen, mexico, cancun, mexico
categories: wholesale & product
we are seeking a driver to join our global family. The driver has the very important task of transport our clients and provide superior customer service to assigned routes. Drivers are responsible for navigating in compliance with government regulations, as well as company standards. Being a discova driver goes beyond the average expectations of delivering exceptional organization management, meeting client and agents’ satisfaction, and having excellent customer service on transfers, day trips, and multi-day. It is about being a passionate ambassador for your country, the brand, and our clients.
key responsibilities
* operate vehicle in a safe manner in compliance with traffic law and government regulations.
* ensure amazing meet and wonderful experience through punctuality, personalized service, and professional appearance in discova-branded materials.
* pre-trip and post-trip inspection of vehicle and report any mechanical or safety issues to fleet admin.
* maintain the vehicle clean and sanitized following discova h&s procedures.
* ensure that services with specific amenities are identified and that the amenities are ready for the passenger’s arrival time (including specific food and beverage, car seats, disabled services, etc.)
* court...ely interact with customers and ensuring customers are serviced in a professional and timely manner.
a full job description, including further key responsibilities, will be shared with interested applicants.
essential qualifications and experience
* fluent in national local language and english.
* valid driving license in category af.
* minimum 2 years of experiences as driver.
* currently located in cancún.
skills and attributes
* well-developed problem-solving skill.
* customer centric with commitment to high standards of service delivery.
* flexible rotating roster that may include late nights, weekends, and early mornings
* ability to work with uncertainties/changing priorities and under pressure.
* personally, aligned with discova’s company purpose and values.
* proficient with various navigation apps
about us as a leading global destination management company, operating in numerous destinations across asia and the americas, being a part of the discova team means being in your element. Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. We provide exciting global career advancement opportunities, a supportive team culture, and comprehensive benefits.
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