*summary*:
responsible as a specialist for warehouse logistics whilst meeting pharmaceutical regulatory and corporate guidelines.
*about the role*:
*major accountabilities*:
- order creation & courier coordination: create and manage orders with couriers, ensuring timely pick-up and delivery scheduling.
- real-time monitoring & risk management: continuously monitor logistics operations to proactively identify risks and prevent delays.
- master data management: maintain and update logistics databases with accurate and timely information to support smooth operations.
- end-to-end delivery tracking & follow-up: track deliveries from initiation to final delivery, ensuring follow-up with couriers to resolve any issues.
- performance analysis & reporting: prepare and present performance reports, highlighting trends and identifying areas for process improvement.
*key performance indicators*:
- on-time order creation & courier coordination: percentage of orders created and coordinated with couriers within scheduled timelines.
- successful delivery rate: proportion of packages delivered on or before the expected delivery date.
- risk mitigation efficiency: average time to identify, escalate, and resolve risks affecting delivery.
- database accuracy: rate of accurate updates and mínimal discrepancies in the logistics database.
- process improvement success: tangible improvements in logistics efficiency based on implemented changes and process optimizations.
*minimum requirements*:
*work experience*:
- supply chain, planning, logistics.
*skills*:
- advanced analytical skills: ability to assess data and identify logistics bottlenecks, driving process improvements.
- courier & logistics coordination: expertise in managing courier relationships and coordinating delivery schedules.
- communication & stakeholder management: strong interpersonal skills for managing logistics teams and external courier partners.
- time & project management: capacity to manage multiple tasks, prioritize effectively, and meet deadlines in high-pressure environments.
- tech proficiency: proficiency in logistics systems, and database management, with a focus on accuracy and efficiency.
*languages*:
- english.
Division
operations
business unit
universal hierarchy node
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
Functional area
technical operations
job type
full time
employment type
regular
shift work
no
*accessibility and accommodation*:
novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.