We are looking for a skilled and organized sales support senior to coordinate daily sales support activities and provide guidance to a small team of analysts. This role requires a solid understanding of sales operations, the ability to work cross-functionally, and a proactive mindset to drive efficiency, meet kpis, and solve problems.the ideal candidate will bring previous experience supervising or coordinating the work of others, even in a small team or informal setting, and is ready to take ownership of day-to-day operations. Strong communication, accountability, and a hands-on approach will be key to success in this role.responsibilities:supervise and support a small team of sales support analysts, coordinating their daily activities and ensuring timely execution of tasks.monitor team performance against kpis and ensure accountability in task execution.coordinate directly with sales, operations, production, and other teams to align priorities, clarify requests, and resolve order-related issues.review and validate quotes, contracts, order documentation, and data prepared by the team, ensuring accuracy and compliance.generate and analyze sales reports to support decision making and monitor performance indicators.identify and implement process improvements to increase efficiency and accuracy across the sales support function.provide coaching and guidance to junior team members, sharing best practices and supporting onboarding as needed.handle escalations related to customer requests, delays, or internal coordination issues.ensure data integrity in crm and operational systems, collaborating with other departments when updates or corrections are required.requirements:bachelor’s degree in business administration, industrial engineering, logistics, or a related field.3+ years of experience in sales support, sales operations, or a similar role.proven experience supervising or coordinating team members in an operational or commercial environment.solid command of crm systems (salesforce, hubspot, sap) and strong proficiency in excel (pivot tables, filters, basic formulas).excellent organization and time management skills, with the ability to prioritize and meet deadlines.strong communication and problem-solving skills with attention to detail.comfortable working with cross-functional teams such as sales, operations, production, and finance.intermediate to advanced english level, able to participate in meetings and communicate effectively in both written and spoken form.*if you are interested in this position, please attach your cv in english*.