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*position description*:- *100% remote*:- we are a growing healthcare organization seeking *medical doctors* interested in transitioning into administrative roles as *medical receptionists*.- as a remote medical receptionist, you will play a vital role in ensuring seamless communication between patients and healthcare providers.
your responsibilities will include scheduling, patient inquiries, and administrative support, all conducted from the comfort of your home.- internal title is patient care coordinator (pcc)- *pay is based on experience and education.
*key responsibilities*:- answer/return patient inquiries via phone or online platforms with professionalism and empathy.- handling/obtaining referrals, calling patients to inform of referral, schedule and confirm appointments.- assist with insurance verifications and billing inquiries.- schedule and confirm appointments using medical software systems.- accurately manage and update electronic medical records (emrs).- communicate effectively with healthcare staff to coordinate patient care.- comprehensive training provided*schedule*:- monday - friday- 8 am - 5 pm ct*requirements*:- *18-month minimum commitment required*:- 1 year of relevant customer service/front office/call center experience required- *must be in the us central time zone*:- *english and spanish fluency required*:- a+ customer service-oriented attitude, charisma, and excellent bedside manner.- our top performers earn at the higher end of the pay scale- tech savviness/experience with an emr system and google workspace- excellent organization and time management skills.- excellent verbal and written communication skills.- clear drug screening and background check- maturity, good judgement, and a proactive mind, anticipate and preempt problems (rather than simply react to them)- spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the company do the same- all employees are expected to perform as an integral part of the team, and to provide supplemental support as requested, required, or assigned.
*about pad specialists*:we are a rapidly growing chain of outpatient medical offices specializing in diagnosing and treating peripheral arterial disease (pad).
we have multiple facilities; texas -- houston, sugarland, the woodlands, pasadena, beaumont, victoria, corpus christi, edinburg, brownsville, laredo, austin, dallas, and el paso.
as well as in little rock, ar.
coming soon: atlanta.we value the highest quality of patient care and customer service.
we seek long-term employees, with high standards for excellence and a desire to learn and grow professionally.
we offer excellent on-the-job training and pay at the highest end of the scale