*resumen de posición*:
sr operations and delivery specialist works with the it regional manager to ensure smooth operations of the stream.
he/she will ensure discipline in managing and optimizing the products based operating model, within the stream, by leveraging ways of working set by nestle it.
*un día en la vida de...*:
- portfolio management.
s/he will make the best possible use of all resources and deliver the maximum value and benefits from products, assets, suppliers and projects/programs within the portfolio.
- s/he oversees the end-to-end it functional support operations (configuration, testing, deployment, cutover, go live, hypercare) provided by near/offshore managed services
- perform project health checks review with project managers and sponsors
- ensure regular sustain activities performance against defined kpis
- ensuring timely, on quality and on budget deliveries following business priorities
- frequently meet business representatives and product managers to review and align the portfolio
- makes decisions and recommendations for the portfolios that are clearly linked to stream strategy, objectives and goals.
- applies advanced knowledge of job area typically obtained through a minimum of 7 years work experience
- familiar with problems solving methodology
- data privacy and industry compliance standards knowledge are differentials
- university degree is required
*lo que te hará exitoso*:
- works independently and with mínimal guidance
- orchestrate the different teams to perform and achieve the business results
- has in-depth knowledge in it operations and can interact/learn from specialists
- ability to work in a multinational & complex environment
.