*responsibilities*:
- manages one or more workforce departments supporting medium sized business unit; oversees capacity planning, staffing levels, forecasting; responsible for one major portfolio/department; performs occasionally complex and highly variable issues with significant departmental impact; maintains appropriate staffing requirements to meet operational needs.
responsible for all training and development needs for assigned personnel.
- applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.
demonstrates an understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
- demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge.
provides evaluative judgment based on analysis of factual information in complicated and unique situations.
directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
ensures essential procedures are followed and contributes to defining standards.
developed communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties.
*qualifications*:
- 6-10 years relevant experience
- senior level experience in a related role commensurate people management experience.
*education*:
- bachelor's/university degree, master's degree preferred
this job description provides a high-level review of the types of work performed.
other job-related duties may be assigned as required.
- ingles intermedio
- *job family group*:
operations - core
- *job family*:
workforce capacity
- *time type*:
full time
- citi is an equal opportunity and affirmative action employer.
qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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view the *eeo is the law supplement*.
view the *eeo policy statement*.
view the *pay transparency posting