Job overviewdistribute approved promotional information and incentives to guests and visitors. Generate leads and book qualified timeshare sales presentations for prospective hilton grand vacations owners, club members and other qualified customers. Provide customer/concierge services as needed to all guests, projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs, adhering to hilton grand vacations' standards of professionalism.responsibilitiesdistribute approved promotional information and incentives to guests and visitors.generate leads and book qualified timeshare sales presentations for prospective hilton grand vacations owners, club members and other qualified customers.provide customer/concierge services as needed to all guests, projecting a professional company image.assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by hilton grand vacations.minimum qualificationsbilingual required – able to communicate in both english and spanish clearly in both verbal and written forms.excellent interpersonal and communication skills.detail‑oriented.computer proficiency in microsoft word, excel and outlook.excellent customer service skills.able to use sound judgment; work independently, with minimal supervision.strong analytical and problem‑solving skills.desired qualificationsprevious experience in vacation ownership and customer service.proficient in time management; ability to organize and manage multiple priorities.ability to take initiative and effectively adapt to changes.recognizes an emergency situation and takes appropriate action.able to establish and maintain a cooperative working relationship.when you join hilton grand vacations, you join a group of team members dedicated to helping owners and guests around the world make every vacation they take a memorable one. Hilton grand vacations is a leading vacation ownership company bringing our guests' vacation dreams to life.we are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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