Job summary
this position communicates with customers to bring resolution to unpaid accounts. He/she works to improve cash flow, minimize delinquency, reduce days sales outstanding, and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/she overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
*responsibilities*:
- contacts internal and external customers and vendors to gather inquiry details, provide resolution, and ensure customer satisfaction.
- educates administrative groups on proper procedures and verifies adherence.
- partners with various departments to resolve and correct payment/billing issues.
- participates in implementation of new or improved processes to ensure proper usage and adherence.
- provides support to internal and external customers to address billing issues and provide requested reports.
Management of advanced excel
advanced english.
We offer:
home office mode.
International experience.
Workday: monday to friday 9:00 am 12:00 pm
*job type*: part-time
part-time hours: 15 per week
*salary*: $4,000.00 - $4,500.00 per month
*language*:
- ingles (required)