What's the role?:
*main responsibilities*
- ensure that requisitions, contracts, purchase orders, vendor profile management are processed in compliance with here’s policies in tools that here technologies are using. This requires a deep understanding of here’s erp purchasing module/coupa s2p along with contracting, legal, sourcing policies and accounts payable practices.
- lead a sourcing operations team in region, provide coaching and mentoring to sourcing specialists, help in resolving complex issues and managing escalations.
- lead/support innovative business solutions (catalogues/webstores) and enhancements to improve s2p process and internal slas.
- ensure processes and systems are best configured to ensure a user-friendly, efficient, and smooth customer experience, foster/strengthen customer centricity in team’s culture.
- reviewing internal key performance metrics and and providing recommendations for process improvements, fostering customer centricity.
Who are you?:
*environment*
- relatively independent with coaching and guidance provided.
- creative in identifying continuous improvement opportunities.
- english speaking environment with the ability to adapt and be inclusive of a global organization & flexibility to attend non-india time zone meetings.dhere and uphold policy and compliance.
- face-paced and innovative environment.
- engage across regions and across teams, collaborate globally.
*impact decision making*
- work with standard procedures and practices to achieves objectives and meet deadlines.
- ensure compliance with here purchasing processes and financial controls.
- ensuring confidentiality of the information is protected.
- strong customer service orientation combined with the highest quality assurance standards.
- through continuous improvement techniques, decreases response or cycle time, improve the timeliness of follow-up, and keeps here stakeholders informed of changes/updates needed.
- 5+ years in a procurement role
- bachelor’s degree in business administration, operations, supply chain, finance, or other information decision sciences.
- demonstrated ability to lead team members and projects.
- experienced in peoplesoft erp with focus on eprocurement, coupa experienced or certified is preferred.
- experience creating, managing, or negotiating contracts.
- demonstrated success in gathering data, conducting analyses, and generating high-quality outputs.
- excellent organizational and time management skills.
- ability to work with and maintain confidential material.
- interpersonal skills are necessary to effectively work with all levels of here employees.
- ability to operate in a fast-paced, dynamic environment and have the ability to continually re-prioritize.
- capable of managing projects with milestones and providing status updates
- ability to perform root cause analysis within cross-functional groups
- ability to communicate (written and verbal) effectively with english speaking employees
- critical thinking capabilities to assess problems and provide resolutions
- showcases interest in continuous learning and staying abreast of industry trends and technology.
Who are we?:
- the person in the role will:
- lead a regional team of sourcing operations specialists (amer region).
- create a seamless and delightful procurement experience for customers by maintaining accurate job aids,
- identify & implement improvement/automation opportunities in procure to pay process,
- contributing/leading in special projects
- serve as escalation point
- the role requires incorporating lean practices, identifying opportunities for automation, and staying abreast of current/future sourcing, contracting, accounting, business, legal, and information technology security requirements within a highly innovative culture.
- in addition, he/she will lead/support special projects including but not limited to compliance/audit, and department level purchasing related activities.
- this role directly supports special projects with strategic sourcing, legal, finance and accounts payable.
- the person will liaise with requesters, internal & cross functional teams to resolve issues in a timely manner, maintain documentation. The person may have to lead/attend audits.