Job description summary
we are seeking a talented operations analyst to join our dynamic team. In this role, you will play a crucial part in optimizing our business processes, improving efficiency, and driving data-driven decision-making. You will work closely with various departments to identify opportunities for improvement, analyze complex data sets, and implement innovative solutions.
responsibilities:
- data analysis: collect, clean, and analyze large volumes of data to identify trends, patterns, and anomalies.
- process improvement:
- evaluate existing processes, identify bottlenecks, and recommend solutions to streamline workflows and reduce costs.
- performance metrics: develop and track key performance indicators (kpis) to measure operational efficiency and effectiveness.
- reporting: create clear and concise reports, visualizations, and dashboards to communicate insights to stakeholders at all levels.
- problem-solving: utilize analytical and problem-solving skills to address operational challenges and propose innovative solutions.
- collaboration: work closely with cross-functional teams to understand business requirements and implement process changes.
- project management: manage projects from initiation to completion, including planning, execution, and monitoring.
- automation: explore opportunities to automate manual tasks and leverage technology to improve efficiency.
requirements
* work well under pressure and follow through on items to completion
* strong communication skills, both written and verbal
* ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables
* proficiency in excel (int- advanced)
* experience in data analysis
* english b2
* willingness to work a flexible schedule