The business analyst is responsible for extracting requirements from customers by using interviews, document analysis, onsite visits, business process descriptions and referencing case scenarios. In addition, this role needs to:
critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
proactively communicate and collaborate with external and internal stakeholders at all levels to analyze needs and business requirements
produce the following artifacts as needed:
◦ functional requirements
◦ use cases
◦ diagrams
◦ ui prototypes
◦ api calls documentation
successfully engage in multiple initiatives simultaneously
work independently with stakeholders to define concepts, review specifications, solicit feedback, gather requirements, and obtain approval for specifications
work under the direction of product owners and/or under the direction of project managers as needed
work with customer to analyze support issues skills & abilities:
you thrive in a fast-paced, high-demand, and scaling atmosphere
detail-oriented
you are a thinker and problem-solver
you're a team player with the ability to work independently
you have excellent time-management skills and very organized
you have great interpersonal and communication skills
you take initiative and have the willingness to go above & beyond
you are goal oriented and work hard to reach every goal education & experience:
associates or bachelor's degree in computer management or similar degree
working knowledge of microsoft suite
experience working in a "start-up" environment is a plus to ensure that we find the best fit for this critical role, we require candidates to undergo a test as part of our selection process. This test will evaluate your analytical abilities, problem-solving skills, and aptitude for understanding business processes. Additionally, we ask all candidates to submit examples of their past business analyst work that best showcase their abilities. These could include project documentation, process maps, requirement specifications, or other relevant deliverables that highlight your skills and experience.