It infrastructure manager job summary
we are seeking a highly skilled it infrastructure manager to manage the entire is&t infrastructure and provide end-user support for our lvmh watches & jewellery brands in mexico. This role works closely with internal departments and headquarters to execute global and local is&t strategies.
key responsibilities:
* manage local vendors, negotiate service contracts, and maintenance agreements.
* facilitate application support (sap, cegid, sales force).
* work with hq it team to understand global strategy and consolidate local projects into an implementation roadmap.
* define it cost center budget and follow up on costs.
* set up kpis to monitor service level provided to stores and hq.
* implement and enforce regional and global cyber security policies.
requirements:
essential skills:
* it or systems degree
* 5+ years of experience in it industry
* sap, cegid, sales force commerce/sales clouds, pro concept
* microsoft office 365, zoom, webex
* strong understanding of cyber defense, tcp/ip networking, and budget management
desirable skills:
* project management experience running enterprise projects
* vendor and contract management for all it operations
* demonstrable track record of delivering projects on time and within budget