Job description:- receive and process orders/purchase write up- follow up with internal or external customers to clarify orders/purchase write up if needed.- confirm orders in a timely manner.- communicate orders internally according to the established process.- make recommendations on process improvement when efficiency and effectiveness can be gained for the mutual benefit of tradin and customers.- assure ownership of operational costs.- validate quality assurance approval of vendor/item and certification link.responsible for inbox tracking and order distribution- facilitate product releases and pick-ups with 3rd party warehouses as needed.- arrange domestic truck freight with our carrier partners.- prepare appropriate documentation for customers.- identify potential for shipment delays and work toward resolution.- verify and track orders and shipments.- create logistics documentation.- assist with resolution of shipping, product, and invoice problems.- ensures that all processes and procedures are completed following established guidelines.- manage relationships with the warehouses.- create a relationship with the customers.- in the case of an inventory discrepancy, resolve it.- batch assignment.(fifo and seek internal approval)*profile*:education bs in business management, economics, marketing, international trade, or industrial and/or process engineer or equivalent years of experienceexperience: 1-3 years in a similar role.compensation:monthly base salary: $19,*annual bonnus (stip) - 5% (based on performance)aguinaldo 30 daysprima vacacional 50% vacation days first year.14daysgastos médicos mayores / insurancefood stamps $*horario: 8 am a 5 pmtipo de puesto: tiempo completosalario: $19,* al meshorario:- lunes a viernesprestaciones:- apoyo para estudios- caja de ahorro- estacionamiento de la empresa- opción a contrato indefinido- seguro de gastos médicos mayores- vales de despensatipos de compensaciones:- bono anual- bono de productividadeducación:- licenciatura terminada (obligatorio)experiência:- customer service representative: 1 año (obligatorio)idioma:- inglés (obligatorio)lugar de trabajo: empleo presencial