Job description summary
job description
event management operations analystgas power serviceslocation: italy, abu dhabi, or the united statescontract type: permanent
working arrangement: remote
you are looking for a role where you can turn operational data into action, improve how complex work gets delivered, and help teams work more consistently across regions. As an event management operations analyst, you support outage event planning and daily management across gas power services, helping strengthen performance, standardize ways of working, and improve the customer and team experience.
In this role, you help make sure the right actions happen at the right time. You work closely with regional and functional teams to improve planning, execution, reporting, and issue resolution. You bring structure to daily management, spot trends early, and help teams focus on the changes that create the greatest value.
What you’ll do
design, track, and follow up on key performance indicators that align with team and business goals
identify trends, trigger alerts when performance moves outside agreed thresholds, and support timely action
help improve outage planning, handoffs, scope management, and execution rhythms across the outage lifecycle
support management operating reviews and help drive corrective actions based on performance trends and root‑cause analysis
build and maintain clear, practical dashboards using business intelligence tools such as power bi
automate recurring reports and data workflows to reduce manual effort and improve efficiency
support the rollout of standard work practices across regions and functions, working with frontline teams and regional stakeholders
help develop quality work instructions and standard work instructions through cross-functional collaboration
lead structured problem‑solving efforts to identify root causes and deliver lasting fixes
support internal communications, including training materials and newsletters, to help teams stay aligned and informed
what you bring
experience in service operations, project execution, or operational excellence in a complex industrial or energy environment
a track record of working across teams to deliver measurable improvements in performance
confidence using operational concepts such as scoping, job costing, billing processes, estimated completion, and cost control
experience working with digital systems, such as enterprise resource planning platforms, service management tools, or other business software
strong english communication skills, both written and spoken
it’s a plus if you also bring
experience supporting change in a fast-moving operational environment
familiarity with power generation, gas turbines, steam, or energy services
exposure to outage planning or service management systems
experience with daily performance management and kpi routines
hands‑on use of tableau, power bi, or similar reporting and visualization tools
experience applying artificial intelligence or machine learning in an operational setting
strong problem‑solving skills and the ability to communicate clearly across teams
spanish language skills
why this role
this is a chance to help shape how work gets planned, tracked, and improved across a global business. You’ll play a meaningful part in strengthening operational performance, supporting teams with better tools and processes, and helping drive consistency across regions.
If you enjoy working with data, solving problems, and improving how teams deliver important work, this role offers the opportunity to make a real impact.
Additional information
relocation assistance provided: no
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