Digital operations specialist
we are seeking a detail-oriented professional to support our day-to-day operations. The ideal candidate will have intermediate excel skills, strong analytical abilities, and excellent organizational capabilities.
key responsibilities:
* import customer purchase orders into the erp system.
* generate factory purchase orders (fpos) and assist with production tracking.
* record received finished goods inventory once production is completed.
inventory management:
* upload and maintain inventory levels across multiple digital platforms.
* assist in identifying and reporting stock discrepancies.
fulfillment & shipping:
* generate pick tickets and coordinate with the warehouse for order processing.
* create shipping labels on different platforms such as ups, fedex, and dhl ecommerce.
* upload order confirmation and tracking numbers across multiple platforms.
customer service support:
* create replacement or reshipment orders requested by customer service.
qualifications:
* intermediate to advanced excel skills (vlookup, pivot tables, filters, basic data cleaning).
* strong analytical and problem-solving abilities.
* e-commerce experience preferred but not mandatory.
* high sense of organization and ability to follow structured processes.
* willingness to learn digital tools and operational workflows.