* independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
* projects may include frequent travel to conduct or witness tests at client sites.
* initiates communication with clients to promote and explain the benefits of new and existing services.
* follows up on contacts from clients.
* communicates with clients to discuss technical issues, explain ul procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
* acts to address client concerns and to resolve client issues.
* provides technical assistance to clients in reference to product inspection and follow-up services.
* establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying ul requirements.
* notifies client of any areas in which the product is not in compliance with ul requirements or of any changes in project scope or specifications.
* coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and support staff and establishing completion dates.
* coordinates administrative aspects of project management.
* serves as project handler of record and may sign as reviewer of record as assigned.
* communicates project status and results to clients through frequent contact and by preparing reports.
* prepares follow-up service procedures and information pages.
* integrates continuous improvement concepts and techniques into all aspects of the job.
* resolves engineering issues associated with variation notices by analyzing and reporting on the acceptability of the variations.
* proposes development of new and/or revised ul requirements.
* develops special test methods and test equipment.
* coordinates and/or performs file reviews.
* may represent ul at industry related functions such as seminars and trade shows.
* may provide direction as a primary designated engineer or designated engineer for specific product categories.
* may directs and review work of assigned staff.
* may train office, field, and/or laboratory staff and entry-level engineers.
* provides technical assistance to laboratory and/or field staff.
* read and follow the underwriters laboratories code of conduct and follow all physical and digital security practices.
* performs other duties as directed.
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