Overview
Date: September 2025
TEAM: Client Dedicated Team | Comms
LOCATION: Remote, any location within Americas region
ROLE PURPOSE
Client Dedicated Team is responsible for the delivery of a portfolio of game localization projects exclusively for this major Account. This Team has specific duties, and at the same time is part of the core organizational structure.
This role sits within the Client Dedicated Team, under the Communications department. The prime purpose of this role is to tackle all day-to-day content management needs.
Key Responsibilities
- The Content Trafficker operates in concert with Publishing and Localization.
- Will be tasked with a variety of English web content trafficking tasks, including building, reviewing, prioritizing, editing and publishing content nodes in several digital channels (game websites, game clients, game and esports YouTube channels, esports websites) for online games, as well as various content for other websites, promotions, etc. directed at the player community.
Scope of Role
- Reports to: Comms Lead and Production Director
- Staff reporting to this post: None directly
Skills
Delivering Results
- Maintains a broad perspective at the same time as an awareness of the detail
- Remains accountable for achieving results in their area
Developing Self And Others
- Gives positive and constructive feedback to colleagues
- Plans through regular constructive reviews of their own performance
- Helps others to learn from their experiences on the job and to use the resources available
Applying Technical And Professional Expertise
- Makes decisions for their area based on professional expertise and experience without deferring unnecessarily to others
- Shares knowledge and best practices on technical solutions so that others can make best use of that expertise
- Actively seeks new ways to develop the application of technical and professional standards within the team
Working And Communicating Effectively With Others
- Enables people from a wide range of backgrounds and perspectives to contribute to positive outcomes
- Breaks down silo working and challenges behaviours that are not collaborative through clear and empathetic communication
- Recognizes when trust is broken and seeks to resolve conflict and re-establish trust
Problem Solving And Decision Making
- Gathers the right information and uses critical thinking to make effective and timely decisions
- Knows when to involve others in a decision
- Demonstrates awareness of the wider external influences that impact on decision making
- Simplifies processes and procedures wherever possible
Qualifications
- Aptitude for technology and creativity
- Bachelor’s degree, preferably in Media, Advertising, Marketing, Communications, or Web Design fields (other backgrounds will also be considered)
Essential Experience And Skill
- Above-average English writing skills
- Strong attention to detail, supporting accurate and reliable content QA execution
- Passionate about video games
- Proficiency in digital content management systems
- Solid knowledge of HTML, with the ability to build and adjust web pages
- Experienced in managing content across publishing and social platforms such as Hootsuite, YouTube, Facebook, Twitter, Instagram, SoundCloud, and WordPress
- Ability to navigate complex workflows and meet tight deadlines
- Strong collaboration skills with the capacity to contribute effectively to project-related solutions
Desirable
- Familiarity with MOBA and TCG titles, as well as additional genres such as FPS, fighting and auto-battler
- Advanced web development knowledge (JavaScript, CSS, etc.)
- Previous professional experience with digital content management tools
- Understanding of Esports ecosystems, useful for QA of competitive gaming content
How to Apply
Please send an email to team@soundmap.mx with subject “Content Trafficker Americas – Name Surname”, or use the "Apply here" button. Please share your CV, LinkedIn profile and tell us a bit about you.
Equal opportunities
Sound Map is committed to promoting equality, diversity and inclusiveness. We value a diverse workforce in which people from different backgrounds and lifestyles can work together and create an inclusive culture and a forward-thinking environment.
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