100% home office
salary negotiable
*salesforce solution engineer*
solutions engineer responsibilities include
consults with key client stakeholders to analyze company processes, develop and implement solutions for specific business needs using declarative features.
Know the feature differences between salesforce editions
knowledge of sales and service cloud features and functionality.
Knowledge of salesforce’s programmatic features and how to combine them with declarative features to best prepare the client for self-maintenance (i.e. Custom metadata, custom settings, custom lists), invocable apex, flow, platform events
strong understanding of building various types of flows (auto launched, screen, record trigger, platform), their limits, and extensions via the appexchange.
Serve as the primary consultant on 2-3 concurrent projects as well maintaining a stable of managed services clients.
Responsible for pre-sales scoping, discovery, solutioning, implementation, user training, and documentation.
The ability to guide the client with best practices when it comes to restrictions around the declarative and/or programmatic solutions and optimizing features.
Collaborate with other solution engineers and the technical architect to provide optimization and best practices to clients across salesforce clouds/features.
Be able to articulate when to use standard vs custom vs an app, the pros and cons of each path, and when to recommend standard functionality vs a custom build vs an app from the appexchange.
Maintain an efficient response time to client communications.
Present possible declarative solutions to clients during customer calls.
Architect and design declarative solutions with or without programmatic features.
Collaborate with the project manager in managing customer expectations.
Collaborate with the project manager in maintaining project timelines.
Communicate with clients and project team members.
Meets or exceeds specific weekly, quarterly, and annual performance goals associated with the position
demonstrates company core values (respect, integrity, coachable, winning spirit, fun, diversity & inclusion, team oriented)
participation in various technology pilots to enhance peergenics and customer processes.
To be successful, the solutions engineer must have hands-on experience in several features/cloud implementations on the salesforce platform as well as:
familiarity with experience cloud (aka communities) is beneficial
familiarity with middleware tools is beneficial (i.e. Zapier, workato, boomi, etc)
advanced flow experience is beneficial
strong presentation and communication skills
a history of working in professional services/consulting is preferred.
Proven ability to effectively interact with all levels of individuals (i.e., customers, peers, and management) and in a team environment
tipo de puesto: tiempo completo
sueldo: a partir de $70,000.00 al mes
tipo de jornada:
- turno de 8 horas
pregunta(s) de postulación:
- ¿qué nível de inglés dominas?
- ¿cuánto tiempo de experiência tienes como salesforce solution engineer?
Lugar de trabajo: empleo remoto