*join littlebellies as a remote call center agent!*
are you a dynamic, proactive, and accountable professional with a passion for delivering outstanding customer service? Littlebellies is a rapidly growing family-owned business in the us that seeks talented individuals to join our *remote call center* team.
*requirements*:
- communication skills: exhibit strong phone and verbal communication skills coupled with active listening abilities.
- customer focus: demonstrate adaptability to different personality types and a genuine commitment to customer satisfaction.
- multitasking skills: showcase the ability to handle multiple tasks, set priorities, and effectively manage your time.
*qualifications*:
- proactive attitude: take initiative and anticipate customer needs.
- responsibility: exhibit a strong sense of responsibility in handling customer interactions.
- accountability: own your tasks and ensure seamless execution.
*responsibilities*:
- manage calls: handle inbound and outbound calls in a timely and professional manner.
- effective communication: follow communication scripts when addressing various topics.
- record keeping: maintain comprehensive records of all conversations in our call center database.
*technical & physical requirements*:
- high-speed internet: must have a stable internet connection with a minimum of 20 mb upload and download speeds.
- modern equipment: possess a modern laptop/desktop with a working headset and mic (minimum i-5 generation 10 processor and 8gb ram).
- quiet workspace: ensure a quiet and distraction-free work environment.
- backup systems: have power and internet backup to ensure uninterrupted service.
*why join us?*
- *work from home*: enjoy the flexibility of working remotely for a thriving family-owned business in the us.
- be a crucial part: play a vital role in delivering top-notch service to our customers from the very first contact.
- training available
*job type*: part-time
expected hours: 30 - 42 per week
*experience*:
- customer service: 1 year (required)
*language*:
- c1 english level or more (required)
work location: remote
application deadline: 22/03/2025
expected start date: 10/03/2025