Key responsibilitiesserve as the subject matter expert on benefit program procedures and processes in being the bridge between vendors and it solutions.define business requirements and support functional design efforts for development requests.develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery.oversee production support scope in working on the program administration.coordinate business testing efforts in it solutions and follow the development lifecyclesupport the day-to-date process execution on benefit programs.identify opportunities for process improvements and automation within benefit program administration.coordinate reporting requests of internal/external stakeholders on benefit program data
key qualificationsminimum requirements3+ years of benefits experience2+ years of business analyst, data analyst or similar role experienceexperience in defining requirements and using data to draw business insightsbachelor's degree in business administration, human resources, or a related field.strong proficiency in excel.excellent organizational and time management skills.strong investigative, analytical skillsexceptional communication and interpersonal skills.ability to work effectively in a fast-paced, dynamic environment.languages: fluent in english (additional languages are a plus).cultural awareness: demonstrated understanding of working in diverse cultural environments.preferred requirementsn/a