*responsibilities*:
*role summary*:
the individual is responsible for supporting ibm mq/rdqm/activemq software used for finastra's payments business unit.
primary responsibility is to install, configure, support, and maintain ibm mq/rdqm software, activemq.
further, this person will be tasked with improving both internal and external support for our vital operations.
*job description*:
essential duties and responsibilities include the following.
other duties may be assigned.
- design, install and configure ibm mq/rdqm/multi-instance/activemq server software.
- provides technical support and maintenance of installed software.
- make sure all the required monitoring services in place for reporting about system ha and performance.
- interacts with business users and software vendors to troubleshoot installation and implementation issues.
- works with system administrators, dbas, and networking engineers to improve ongoing services delivery.
- develops and maintains detailed technical knowledge of the specifications, operation, and diagnostics of products while maintaining familiarity with competing products.
- organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services.
- analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.
- works with team members and management to architect and support high availability platforms and automate failover to disaster recovery locations.
*skills required*:
- the finastra environment is a fast paced, 24x7 environment.
participation in an on-call rotation is mandatory.
- 10 + years total it + years of level2/level3 support experience in a fast-paced technical environment
- experience with ibm mq/rdqm/mult instance/activemq is a must experience with ibm sterling connect direct v6
- scripting using powershell, cmd, perl, php.
- familiarity with communication protocols such as ftp, ssh, and ssl.
- excellent proficiency with the standard unix/linux/aix and windows interfaces.
- experience with azure cloud infrastructure is a plus
- experience with apache web server/iis web servers, tomcat/jboss/websphere/weblogic app servers is a plus
- ssl public, private key certificate knowledge, pgp, regular expressions are plus.
- familiarity with the fed operation, clearing houses, swift network, snl and hsms are a plus
- good troubleshooting skills and ability to perform under pressure.
- good documentation, organization and follow-up skills.
- excellent written and oral communication skills.
- basic office skills such as word processing and spreadsheets, excel counts and graphs.