Job description
provides courteous and efficient package delivery, sorting, and collection services, ensuring the delivery of packages by completing necessary paperwork and recording shipments in accordance with fedex express service standards.
responsibilities
1. provides efficient and safe delivery and pick-up of packages and documents, representing the company professionally.
2. operates non-articulated vehicles safely, complying with all regulations and procedures.
3. performs accurate selection and inspection of packages, reporting stop counts and miss-sorts.
4. seeks additional business from current customers, attempts to gain new business, and informs sales of significant customer or competitor changes.
5. answers customer questions about fedex services and keeps customers informed.
6. ensures packages meet fedex service features, proper labeling, and complete, neat paperwork.
7. determines legality of packages, including special requirements for dangerous goods and international shipments, and separates packages by service type and destination.
8. scans packages according to procedures, demonstrating proficiency in service features and equipment.
9. ensures customers have sufficient fedex shipping materials.
10. loads and unloads aircraft, containers, and vehicles, operating mechanized ramp equipment.
11. performs minor maintenance and cleaning of vehicles, maintains a professional appearance.
12. provides and collects necessary paperwork related to shipments, such as air waybills and shipping records.
13. ensures the security of fedex and customer property, including cash, packages, and hazardous materials.
14. collects tax invoices from shipments requiring customs processing.
15. performs additional duties as assigned.
minimum requirements
education: high school diploma or equivalent preferred. Basic english skills preferred.
experience: at least 1 year of driving 3.5-ton trucks, with appropriate licensing, a good driving record, and age 21 or older.
skills: ability to lift 55 lbs., maneuver packages up to 150 lbs., good communication, customer orientation, problem-solving, attention to detail, organizational skills, teamwork, and flexibility to work variable shifts.
company recognition
fedex is recognized globally as a leader in innovation, workplace excellence, and corporate responsibility, with numerous awards and recognitions including fortune’s world most admired companies and forbes’s best employers for diversity.
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