*position overview*:
the quality manager leads all quality operations at h.b. Fuller's guadalupe facility, ensuring compliance, product integrity, and customer satisfaction. This role oversees laboratories and technicians, manages the quality management system (qms), and drives continuous improvement from plant commissioning through stabilization. It plays a key leadership role in fostering a strong quality culture across all operations.
*primary responsibilities*:
- develop and maintain the quality management system (qms) aligned with global standards
- serve as iso management representative and ensure compliance with iso 9001, iso 14001, iso 45001, iatf 16949, and ctpat
- lead internal, customer, and corporate audits and manage corrective actions
- supervise lab operations and testing for various adhesive technologies
- oversee analytical testing and ensure adherence to specifications
- manage validation plans for infrastructure, equipment, and products
- lead customer complaint investigations and capa processes
- drive continuous improvement and manage pest/environmental hygiene programs
- lead and develop the quality team, promoting a proactive quality culture
*minimum requirements*:
- bachelor's degree in chemistry, chemical engineering, industrial engineering, or related field
- minimum 5 years of experience in quality management within manufacturing or chemical industries
- proven experience leading customer and certification audits (iso, iatf, ctpat)
- strong knowledge of sap qa module and document control systems
- experience with lab test methods (viscosity, ph, solids) and validation processes
- experience participating in major projects
- excellent analytical, problem-solving, and communication skills
- bilingual proficiency in english and spanish
*preferred requirements*:
- mba or postgraduate studies in quality or process management
- six sigma certification (green or black belt)
- practical experience with apqp, ppap, and core tools
- experience in greenfield projects or major product introductions
- background in continuous improvement and regulatory compliance
- proven ability to build a strong quality culture during start-up phases
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- h.b. Fuller is an equal employment opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification._