As a plant pc&l; customer contact in san josé iturbide, gto., you will work closely with customers to support the export process and ensure quality delivery.
your mission, roles and responsibilities
* issue and control the export process and communicate with the customer to validate ratings.
* control shipped pieces and validity dates of shipments.
* analyze, understand and anticipate customer needs, ensuring these are reflected in production activities.
* schedule inland export freight and track inland export shipments.
* send export documents to customers and inter‑companies.
* send documents and letters of instruction to customs brokers.
* send export documents to carriers.
* review documents received from the customs broker (export operations).
* generate messaging guides and necessary documentation.
* coordinate domestic and export customer routes.
* coordinate with carriers the deliveries of export boxes.
* service export and domestic customers.
* track customer ratings.
* follow‑up on the performance of client qualifications for quality, deliveries and projects; and maintain information in the applicable applications.
* upload mpms to the faurecia portal.
your profile and competencies to succeed
* bachelor’s degree.
* 1 to 3 years of experience.
what we can do for you
* provide an engaging and dynamic environment where you can contribute to sustainable mobility leading technologies.
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