Clorox is the place that's committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #cloroxistheplace
your role at clorox:
we are looking for a credit & collections analyst to join our team. In this role will be responsible for contacting customers regarding payment of due and overdue invoices, maintaining accurate account details, applying payments, analyzing discrepancies, identifying root causes, and proposing process improvements. The position also involves issuing credit notes and executing adjustments when required.
the credit & collections analyst will manage and prioritize daily, monthly, and yearly goals, communicate effectively with peers and other departments, provide recommendations, and escalate issues when necessary. The role includes preparing reports to support decision-making and continuously seeking opportunities for process improvement and automation.
in this role, you will:
as a credit & collections analyst, you'll play a key role in ensuring healthy cash flow and strong customer relationships. Your main responsibilities will include:
* evaluating and releasing blocked orders, managing cash applications, claims, and legal documentation in line with company policies.
* monitoring payment trends, analyzing risks, and proposing proactive solutions.
* delivering outstanding customer service by resolving billing and collection issues efficiently.
* preparing accurate reports to support strategic decisions.
* building strong partnerships with sales and other cross-functional teams to drive continuous improvement.
* supporting the accounts receivable team with additional tasks as needed.
#li-hybrid
what we look for:
education:
* bachelor's degree in business administration, accounting, finance, or equivalent profesional experience.
experience:
* minimum of 2+ years of proven experience in high-volume corporate collections environments within multinational companies.
* knowledge of order to cash and credit and collections procedures.
* strong proficiency with sap
skills & abilities:
* advanced proficiency in microsoft office (outlook, excel, word), with expertise in power bi highly preferred.
* exceptional attention to detail, strong analytical abilities, and a goal-oriented mindset.
* proven capability to multi-task effectively across various continuous improvement projects.
* excellent organizational skills and the ability to prioritize tasks to meet critical business needs.
* exceptional communication skills, with the ability to clearly articulate financial and accounting issues to internal and external stakeholders and management.
* advanced english level.
* solid experience with account reconciliation.
join us and be part of a dynamic team that values collaboration, accountability, and continuous improvement
workplace type:
hybrid - 3 days per week in office, 2 days home office
our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. learn more.
benefits we offer to help you be well and thrive:
* competitive compensation
* generous 401(k) program in the us and similar programs in international
* health benefits and programs that support both your physical and mental well-being
* flexible work environment, depending on your role
* meaningful opportunities to keep learning and growing
* half-day fridays, depending on your location
please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a clorox recruiter via unsolicited texts during these uncertain times.
to all recruitment agencies: clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.