Mroads is looking for a "scrum master" for one of the direct clients in benito juarez, mexico.this is a hybrid role with 3 - 4 days in office.job summarywe are seeking an experienced scrum master to lead agile delivery for it projects across application development, system integration, and enterprise platforms. The ideal candidate will be a servant leader who can coach cross-functional teams, remove impediments, and ensure high-quality, on-time delivery of technology solutions.key responsibilities· facilitate agile ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives· coach teams on scrum and agile best practices and ensure consistent adoption· partner with product owners to maintain a healthy, prioritized backlog· remove impediments and manage dependencies across it and business teams· track and report sprint progress, velocity, risks, and delivery metrics· foster a culture of continuous improvement, transparency, and accountability· support release planning, roadmap execution, and cross-team coordination· work closely with engineering, qa, devops, ux, and business stakeholders· ensure compliance with internal it governance, security, and quality standardsrequired qualifications· bachelor's degree in computer science, information technology, or related field· [5]+ years of experience as a scrum master supporting it projects· strong hands-on experience in agile/scrum methodologies· experience working on it initiatives such as application development, cloud, data, or enterprise systems· proficiency with agile tools such as jira, confluence, azure devops, rally, or similar· strong understanding of sdlc, ci/cd, and modern it delivery models· excellent communication, facilitation, and conflict-resolution skillspreferred qualifications· scrum master certification (csm, psm, safe sm, or equivalent)· experience in scaled agile environments (safe, less, spotify, nexus)· background working with distributed and cross-cultural teams· exposure to devops, cloud, cybersecurity, or data platformskey skills· agile coaching & servant leadership· stakeholder management· risk & dependency management· metrics & reporting (velocity, burndown, pi objectives)· continuous improvement & team enablement