**Security Professional - Retail Officer**: Santa Fe, New Mexico Position Type: Full Time Shift Type: Morning, Afternoon Req ID: 2025-1450888 Work Days Available: Thursday, Friday, Saturday, Sunday Date posted: 10/08/2025
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a **Security Professional - Retail Officer**in **Santa Fe, NM**, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.
As a Patrol Officer with Allied Universal, you will monitor and patrol retail locations to help to deter security-related incidents and maintain a welcoming environment for all. Your visible presence and routine patrols will support a positive experience for visitors and staff, while you provide outstanding customer service and communication. This is a driving post, requiring you to operate a vehicle as part of your patrol duties. Join a team that values agility, reliability, innovation, and integrity, and be part of a caring culture that puts people first.
**Position Type: Full Time**
**Pay Rate: $20.00 / Hour**
**Job Schedule**:
**Day**
**Time**
- Thur
- 01:00 PM - 12:00 AM
- Fri
- 01:00 PM - 12:00 AM
- Sat
- 01:00 PM - 12:00 AM
- Sun
- 06:30 PM - 12:00 AM
**What You’ll Do**:
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
**Responsibilities**:
- Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner.
- Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
- Observe and report any suspicious activity or security-related concerns to the appropriate personnel.
- Assist with access control by monitoring entrances and exits within the retail environment.
- Support loss prevention efforts by maintaining a visible presence and interacting with customers and staff as needed.
- Maintain detailed and accurate records of daily activities, incidents, and observations as required by Allied Universal and site management.
**What We’re Looking For**:
- Availability across various days and shifts
- Reliability and ability to adapt to different post assignments
- A desire to gain broad experience and grow within the company
- Interest in transitioning into full-time roles when available
**Minimum Requirements**:
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- A Security Professional Guard Card is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- A valid driver’s license will be required for driving positions only.
**Why Join Us**:
- Adaptable Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
- Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
- Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
- Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
- Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.