Job Description
Intern for quality customers helps to:
- Manage internal claims and support Quality Engineers with tests during the problem solving process, including data collection and analysis.
- Generate comprehensive reports for KPI's in the area, ensuring accuracy and timeliness of data presentation.
- Support with One pager development as first actions to initiate problem solving for various claims, ensuring clear and concise communication of issues.
- Generate and maintain documentation for collection of parts sent by customers, including coordinating with FedEx for sample receipt and tracking.
- Provide detailed follow-up for different topics from problem solving validation activities, ensuring timely completion of corrective actions.
- Track and manage delivery of documents and activities within the quality team, maintaining an organized system for easy retrieval.
- Develop and propose new KPI's to enhance quality monitoring and reporting processes.
- Contribute improvement ideas for quality processes and procedures, fostering a culture of continuous improvement.
- Create and deliver presentations for problem solving activities, effectively communicating findings and recommendations to stakeholders.
- Monitor and report on the progress of quality-related projects within the company, including tracking open activities and deadlines.
- Prepare and update monthly Scorecards for suppliers in CS plant, analyzing performance trends and identifying areas for improvement.
- Assist in the implementation and maintenance of APQP (Advanced Product Quality Planning) processes, ensuring alignment with customer requirements and industry standards.
- Support the quality team in conducting internal audits and preparing for external audits, including document review and process verification.
- Collaborate with cross-functional teams to address quality issues and implement preventive measures.
- Participate in supplier quality meetings and assist in the evaluation of supplier performance and capability.
- Contribute to the development and maintenance of quality control documentation, including work instructions and standard operating procedures.
- Assist in the analysis of warranty data and field returns to identify trends and support continuous improvement initiatives.
Qualifications
Demonstrated exceptional problem-solving abilities and advanced analytical thinking skills
Proven expertise in Excel and comprehensive proficiency in Microsoft Office suite
Substantial knowledge of Core Tools (FMEA, SPC, MSA, PPAP, APQP) with practical application experience
In-depth understanding of APQP and IATF processes and their implementation
Unwavering commitment to quality assurance and meticulous attention to detail
Comprehensive understanding of quality norms, including IATF 16949, ISO 9001, and VDA
Superior communication skills, both written and verbal, with the ability to articulate complex ideas clearly
Proven track record of effective collaboration in team environments
Advanced proficiency in statistical analysis and data interpretation methodologies
Extensive knowledge of automotive industry standards and best practices
Exceptional organizational skills with demonstrated ability to manage multiple high-priority projects concurrently
Demonstrated capacity for rapid acquisition of new technologies and methodologies
Advanced proficiency in root cause analysis techniques and their application
Expertise in interpreting and analyzing technical documents and specifications
Pursuing an advanced degree in Engineering, Quality Management, or a closely related field (strongly preferred)
Demonstrated proficiency in Minitab software for statistical analysis and quality improvement
Intermediate English level
Additional Information
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
📌 Intern Calidad clientes proveedores &APQP
🏢 Continental
📍 San Luis Potosí