We are seeking a senior business analyst to join our distributed team and provide ongoing support for a custom insurance policy administration application.in this role, you will play a key part in ensuring the system meets business needs and supports long-term operational goals.responsibilities- assist with configuration activities related to the insurance policy administration system- learn and perform configuration filework tasks, including rating, user interface, error messages, and document prototypes- create epics, features, and user stories in ms azure devops for the implementation of complex features- contribute to the knowledge repository by capturing knowledge transfer sessions and activities using ms office and sharepoint- triage and resolve production issues for the core team- develop and maintain understanding documents that outline issues and user requirements- support requirement elicitation and estimation processes- collaborate with business users, vendor business analysts, and the development team to clarify issues and determine next stepsrequirements- at least 3 years of experience in a business analyst or similar role- strong skills in documentation analysis- knowledge of the insurance industry and related processes- proficiency in sql for data analysis and reporting- experience documenting requirements during knowledge transfer sessions- comfortable with direct communication with customers- willingness to learn and contribute to a growing team and account- fluent english communication skills, both written and spoken, at b2 level or higherwe offer- career plan and real growth opportunities- unlimited access to linkedin learning solutions- international mobility plan within 25 countries- constant training, mentoring, online corporate courses, elearning and more- english classes with a certified teacher- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)- adaptable work schedule and dress code- collaborate in a multicultural environment and share best practices from around the globe- hired directly by epam & 100% under payroll- law benefits (imss, infonavit, 25% vacation bonus)- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- grocery coupons- 30 days december bonus- employee stock purchase plan- 12 vacations days- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.by applying to our role, you are agreeing that your personal data may be used as in set out in epam´s privacy notice and policy. J-18808-ljbffr