*about us*
bringing true hospitality to the world.
We want to welcome you to a world of bringing true hospitality to everyone. When you join us at ihg®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing true hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
*your day to day*
serve as a liaison between multiple brand teams, operations, procurement, outside vendors and hotels to develop go-to market initiatives, innovation, and brand programs. This role requires strategic thinking, the ability to transform data and insights into actionable business initiatives, and leading cross-functional teams. The associate manager will track business performance, identify opportunities/gaps, present recommendations and work together with a cross-functional teams to execute brand initiatives.
*essential duties and responsibilities - (key activities)*
- assist the department head, directors and managers to develop compelling product launch plans and materials including the development of program specifications and collateral materials for the brand and hotels.
- complete and/or manage assigned special projects. Work with internal and external resources to establish and/or communicate project timetables, action steps and status updates. Follow up, as appropriate, to ensure timely execution to meet established deadlines.
- manage coordination of upkeep and enhancements to brand experience space and additional brand experience by leading consumer insights, pilots in hotels and/or building out experiences within a test environment.
- prepare a variety of departmental reporting/presentation materials, gathering and summarizing information from various sources as requested. Format reports and presentation materials utilizing various spreadsheet graphics, and/or software.
- research and compile a variety of moderately complex data to include creating spreadsheets or databases for maintaining and reporting management information; may require some analysis of marketing data, programs, or trends.
- monitor departmental budgets to include vendor billing, estimates, invoice coding and tracking, end of month reconciliation, etc. Report discrepancies or budgetary issues to manager or vp.
- manage and process brand standard waivers for the department and support quality & brand standard processes
- serve as the assigned brand liaison with stakeholders on matters on brand development. Field and conduct follow-up calls or other correspondence with agencies and stakeholders to support departmental objectives.
- manage availability and distribution of brand resources. Create and distribute information and resources on multi-brand initiatives to hotels, agencies, partners, reservation centers, internal audiences, and others as appropriate. Ensure accurate and accessible electronic and asset library for marketing use.
*what we need from you*
*education -*
- bachelor’s degree in marketing, business, or a relevant field of work or an equivalent combination of education and work experience.
*experience -*
- 2 to 5 years progressive work-related experience in a corporate marketing environment and/or hotel operations with demonstrated proficiency in one or more functions related to position, including multiple project management.
*technical skills and knowledge -*
- demonstrated clear, concise, and succinct communication skills, including adapting both verbal and written communications to the needs and level of user.
- demonstrated effective time management and project management experience in organizing, planning, and executing projects from conception through implementation.
- demonstrated ability to implement and track multiple projects at one time with high attention to detail
- demonstrated problem solving and analytical skills, and ability to use the results of analysis to make effective program
- related decisions and communicate findings effectively to others
- self-starter with an entrepreneurial spirit
*what we offer*
we’ll reward all your hard work with a great salary and benefits - including great room discount and superb training.
Join us and you’ll become part of the global ihg family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a differen