Associate engineer – npi service area about the company (mdy outsourcing - whirlpool)we are a leading home appliance manufacturer, committed to innovation and quality across the lar region.our service team plays a key role in ensuring that every new product launch is backed by the right technical documentation, spare parts, and serviceability testing, delivering the best aftersales experience to our customers.about the role as a project engineer in the service area, you will be responsible for integrating new product launches and model line projects into the aftersales portfolio, ensuring that technical documentation, spare parts, and serviceability validations are delivered on time and in a standardized format for the entire region.main responsibilities - - - - - - - - - integrate new product launches and model line projects for the lar region.develop sboms (spare parts lists) and robust exploded views.create and maintain spare parts in sap and crm systems based on engineering changes and new launches.prepare technical data sheets for spare parts (technical, dimensional, electrical, and material specifications) to consolidate comparative databases.develop and standardize technical literature (format and language).create technical manuals, service processes, and support documentation.perform serviceability tests to determine the level of product maintainability.build and maintain the fault tree for troubleshooting.ensure the accuracy and completeness of all documentation for each project.requirements - - - - - - bachelor's degree in engineering (completed).knowledge of refrigeration, cooking, laundry, and oem products.experience with sap and crm systems.proficiency in creo parametric and microsoft office suite (excel, word, powerpoint).english proficiency (minimum 70%).skills: analytical thinking, service mindset, sense of urgency, teamwork.what we offer - - - - participation in regional high-impact projects.professional development in a technical and dynamic environment.collaboration with international teams.competitive benefits and growth opportunities.key activities and responsibilities ? Integrate mx and cca projects literature development from new and model line projects as: ? Exploded views.? Standardization (format and language).? Nar & larnth homologation (wpd) ? Parts creation at system from engineering changes, model line and new project launches ? Mx.sap ? Cca.strong>crm ? Origin parts analysis (from new launches) to look for best cost options for servirong>ce.? Spare parts technical sheets.prepare each single spare part tech sheet including specifications (technical, dimensions, electrical, etc), material to consolidate databases that allow parts comparison for best choice selection.deliverables ? Exploded views (robusted format) ? Tech sheets (backlog) ? Tech sheets (new project launches).procestrong>ses ? Parts submittal ? Tech literature creation ? Exploded view creation decisions owned parts analysis origin (usa / mex) key kpis exploded views on time final / initial stocks on time tech sheets completion per projectcompetencies/ education requirements/knowledge, skills, abilities ? Engineering career / concluded ? Basic refrigeration, cooking, laundry & oem's product knowledge.? Urgent sense ? Serviceability ? Willing to support ? English 70% ? Basic experience in sap ? Basic creo parametric ? Office package.(excel,word,powerpoint)key partners ? Isc planners ? Sales mktg ? Customs ? Trainers ? Cc support direct reports project engineer.