*job function*:human resources*job sub function*:hr business partners*job category*:professional*all job posting locations*:ciudad juarez, chihuahua, mexicowe are looking for a total rewards benefits specialist to join our dynamic hr team in juarez, mexico.*main responsibilities*:- manage and oversee the administration of employee benefit programs- ensure all benefit plans comply with federal and state regulations- provides support for knowledge management activities, compiles and maintains benefits records and sensitive documentation, coordinates and facilitates employee training and information sessions, and drafts and sends organization-wide communications and required employee notices.- educates and guides employees on benefits matters regarding enrollment, eligibility, coverage, claims, and provisions.- aids in the facilitation of annual benefits renewal and open enrollment processes.- researches and troubleshoots escalations for benefits-related inquiries.- identifies areas for process improvement and implements the creation; updates and regularly reviews procedure documents and process flows.- coaches more junior colleagues in techniques, processes and responsibilities.- understands and applies johnson & johnson's credo and leadership imperatives in day-to-day interactions with team.*requirements*:- bachelor's degree in human resources, business administration, or a related field.- proven experience in benefits administration or a related role.- strong knowledge of employee benefits, regulations, and trends.- proficient in data analysis and reporting tools.- excellent communication and stakeholder management- english proficiency: advanced