About the rolewe are seeking a highly skilled bakery technical service manager to join our team. As a key member of our organization, you will be responsible for providing expert technical support and guidance to customers in the bakery industry.your primary objective will be to enhance the customer experience by partnering with our sales team and collaborating with customers to develop unique value propositions that showcase our products' capabilities. This involves visiting key customers to provide guidance on product application, supporting them on scale-up and troubleshooting issues, and identifying opportunities for broader applications based on their in-depth knowledge of dairy process technology and operational optimization.key responsibilities:industry/customer leadership: be recognized as an expert in bakery processing and where our technologies deliver value in application.customer relationships: develop strong relationships with technical and production teams on-site.business growth: identify opportunities and drive sales development for broader applications with customers based on portfolio knowledge.strategy planning: contribute to strategy and key account planning processes to identify opportunities for our technologies.technical support: visit customers to provide guidance on product application, work with application teams to adjust formulations, and support key customers on scale-up and troubleshooting.qualifications and skills:5 years of experience in the bakery industry (processes mainly and b2b experience)bakery process technology expertise – breads, buns, cakes, donuts, cookiesr&d technical & optimization and operations experiencequality processes understanding & experiencecommercial experience in b2b industry mandatory from bakery/bakery ingredients industrytrack record in delivering pipeline & project executionconversational englishavailable to travel (50% of the time)this is an excellent opportunity to leverage your expertise and skills to make a significant impact in the bakery industry. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply for this role.