Job description
sidel is seeking a skilled field service engineer to perform installation, start-up, and commissioning of equipment at customer sites. The ideal candidate will have hands-on experience in field service and technical expertise in mechanical, automation, electrical, or aseptic systems.
* perform technical assistance during and after the warranty period.
* carry out training and other after-sales services of sidel's equipment installed at customer sites.
* develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.
key responsibilities:
* test and evaluate equipment performance at customer plant based on technical, contractual, and safety specifications.
* properly handle, check, and transfer equipment non-conformities.
* prepare job progress chart and technical reports in reference to carried-out activities.
* ensure ultimate internal and external customer satisfaction.
* perform activities in line with the standard operating procedures (sops), coordination plan rules, and customer rules.
requirements and qualifications:
* bachelor's degree in engineering or a related field.
* english proficiency at an intermediate to advanced level is required.
* specialization in automation or aseptic technology is a strong advantage.
physical requirements:
1. ability to lift and move objects weighing up to 50 pounds.
2. frequent climbing of ladders, stairs, scaffolding, ramps, and poles.
3. ability to remain in a stationary position for extended periods, including prolonged standing.
4. frequent operation of machinery and power tools.
5. comfortable working in confined or enclosed spaces.
6. regular exposure to high temperatures and potentially hazardous conditions.