General manager job description
this role involves managing a team and hotel operations to deliver exceptional guest experiences and drive business results.
a general manager is responsible for overseeing the day-to-day activities of the hotel, ensuring smooth operation, and making strategic decisions to improve performance.
main responsibilities:
* lead the hotel executive team to achieve targets and exceed expectations.
* develop and implement strategies to increase revenue, control costs, and enhance guest satisfaction.
* manage staff performance, provide training, and promote career growth.
* maintain high standards of customer service, quality, and safety.
the ideal candidate will have experience as a general manager in a similar hotel environment, strong leadership skills, and excellent communication abilities.
hilton is an equal opportunities employer and welcomes applicants from diverse backgrounds.
required qualifications:
* experience as a general manager in a similar hotel setting.
* strong commercial acumen, with experience in increasing profitability.
* excellent leadership and communication skills.
the successful candidate will be offered a competitive salary package and opportunities for career advancement within the company.
what we offer:
we provide a positive and inclusive work environment, recognizing the value of our employees' contributions and providing opportunities for growth and development.
our employees are our greatest asset, and we strive to create a workplace culture that promotes diversity, equity, and inclusion.