Overview
welcome to warner bros. Discovery… the stuff dreams are made of.
who we are…
when we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of planet earth. Behind wbd’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
from brilliant creatives, to technology trailblazers, across the globe, wbd offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
your role
accountabilities:
* business analysis & process improvement: using business and application knowledge, research requests for assistance and recommend software solutions or process improvements that will meet business needs.
* identify implicit, unstated, or unrecognized business needs and assist project leads and clients in determining if buy/build software, process reengineering, or other technology options are appropriate.
* work with project leads to determine feasibility of solutions and make recommendations that will provide short-term success and support long-term business goals.
* work closely with sr. Analysts and assist with problem resolution across projects.
* gather requirements during meetings with customers to determine and prioritize business and system requirements for projects.
* document, organize and analyze requirements (e.g., business systems, security, conversion, and reporting), functional design and specifications, and assist with conversion, testing, training, and other project needs throughout the development life cycle.
* perform walkthroughs and/or prototype demonstrations as needed.
project management
* provide project management for project tasks or small-sized projects, including planning, analysis, development, testing, implementation and issue management.
support
* serve as an escalation point for production support. Capture/communicate problem metrics as appropriate, identify and research problem trends, and assist other analysts with resolving process and application issues.
* work with internal or external subject matter experts to help prevent further problems by recommending bug-fixes, application enhancements, customer training, or other measures.
training
* document customer training requirements, participants, and desired time frames, and work with training lead to implement training delivery and documentation. Train customers on an individual or ad-hoc basis as needed.
reporting
* may run, create, or assist in the preparation of system reports to provide information to the client. Other tasks and duties as needed to support the team and/or business.
qualifications & experiences
* at least 3 years combined technical and functional business experience
* demonstrated ability to successfully perform the various aspects of the analyst role across multiple systems with custom and/or third-party applications
* demonstrated skills using the ms office suite and process improvement techniques
* experience with structured development methodology (sdlc)
* experience with detailed creation of functional requirements and design documentation
* superior analytical and problem-solving skills
* excellent written and verbal communication
* work collaboratively with small teams
* ability to handle multiple assignments concurrently
not required but preferred experience
* experience with legal systems including imanage, edocs, lawmanager, avvoka, counsellink, ecounsel and adobe sign
* experience working in a national or global company
* comfortable in working in a highly iterative and somewhat unstructured environment
how we get things done
this last bit is probably the most important! Here at wbd, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
championing inclusion at wbd
warner bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
if you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
#j-18808-ljbffr