Job title: maintenance coordinator
location: remote (must have a quiet, dedicated workspace)
position type: full-time
position summary
the maintenance coordinator plays a key role in supporting our property management team by managing day-to-day maintenance operations across 1,800+ rental units. This includes administrative support, customer service, vendor coordination, and issue resolution. The ideal candidate is highly organized, tech-savvy, proactive, and comfortable handling a wide variety of tasks with minimal supervision.
key responsibilities
* coordinate and assign maintenance requests to in-house technicians or third-party vendors
* troubleshoot minor maintenance issues and assist in diagnosing larger problems
* track technician hours and job progress
* schedule and coordinate annual property evaluations (1,800+ units), including vendor assignment, supply orders, and communication
* research, purchase, and track needed parts and equipment for delivery and installation
* ensure timely and accurate approval of maintenance invoices based on owner-approved budgets
* deliver outstanding customer service by promptly responding to emails, voicemails, and other communications
* translate maintenance-related communications from spanish to english
* maintain communication with property owners, tenants, vendors, and internal departments
* help maintain low delinquency rates and manage property maintenance budgets
* monitor performance metrics and contribute to process improvements
* answer main office calls and assist other departments when needed
* collaborate across departments to resolve issues efficiently
qualifications
* excellent organizational skills and keen attention to detail
* clear and professional verbal and written communication skills
* self-motivated with the ability to work independently and prioritize tasks effectively
* customer-focused with a consistently positive and professional attitude
* ability to manage multiple tasks in a fast-paced environment
* strong problem-solving and follow-through skills
* fluent in english (spoken and written)
requirements
* typing speed of 40+ wpm
* intermediate or higher proficiency in computer and web-based tools (e.g., email, task management software, spreadsheets)
* minimum 1 year of experience in property management, maintenance coordination, or a related field
* reliable high-speed internet (40+ mbps download speed)
* adequate computer setup (desktop with a large screen preferred)
* webcam and headset for virtual meetings and calls
* ability to work from a quiet, dedicated home office environment
this description is intended to outline the general responsibilities of the role and is not all-inclusive. Duties may evolve at the discretion of the property manager.
job posting information
we are seeking a full-time, remote team member to join our growing company
position details:
* 100% remote
* schedule: monday – friday, 8:00 am – 5:00 pm pst (40 hours per week)
* compensation: $120–$140 mxn per hour, based on experience
* payment: bi-weekly via direct deposit
* time tracking: we use a time tracking system to monitor hours worked and ensure accuracy
benefits:
* paid holidays: 5 holidays paid per year
* paid time off:
* after 1 year: 6 days
* after 2 years: 8 days
* after 3 years: 10 days
* after 4 years: 12 days
* years 5–9: 14 days
* years 10–14: 16 days
* note: we are currently not offering benefits such as imss or infonavit
important: resumes submitted in spanish will not be considered.
job type: full-time
pay: $ $140.00 per hour
expected hours: 40 per week
language:
* english (required)
work location: in person