Overview
At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the general leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10.000 employees in over 70 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical.
To strengthen our team, we are looking for:
Senior Support Specialist Finance (m/w/d)
Responsibilities
- Follow up and resolve support cases logged via the Puratos support portal for the Finance and Controlling domain
- Coordinate the support related outsourcing within FI for both SAP and Odoo
- Ensure reaching of OLA/KPI for FI and CO, in close collaboration with the SAP outsourcing partner
- Responsible for the support follow up as senior support consultant, taking up more complex tickets and change requests
- Write functional specifications for new approved change requests
- Perform functional testing and validate integration testing
- Ensure execution of Change Requests and Developments
- Act as template keeper within your domain of expertise: protect the template, organize regression testing and identify template gaps
- Advise/support Key/End Users in their daily job, defining best practices for system input and processing
- Contribute in optimization activities and implement additional functionalities. Come up with proposals for optimization based on business support exchanges
- Contribute to upgrades for SAP and Odoo
- Provide assistance to the regional roll-out teams when needed
- Organize or assist in post implementation reviews and training sessions
- Contribute to the development of the Finance (both Odoo and SAP) template and document all changes
Qualifications
- 5-7 years experience
- Advanced English
- AP ERP in-depth knowledge in the FI and/or CO domain with focus on Finance
- Knowledge on GL/AP/AR/AA/Automatic banking/credit management/Interco integration is a minimum requirement
- Odoo and SAP ABAP knowledge (asset)
- In-depth technical knowledge of setting up payment methods, payment files, use of DMEE
- Integration knowledge MM/SD/PP
What you can expect from Puratos
We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful and respectful work environment by putting people first. We cultivate an inclusive global workplace that fully embraces diversity and equal opportunities for all. We strive to reflect the richness of our customers, communities and society, accelerating our ability to innovate and deliver on our commitments.
At Puratos Brazil, innovation and technology are part of our DNA: we have Research & Development laboratories in all our units. We encourage our people to have the freedom to be who they are. Our communication between teams is in a fluid and informal way with a little hierarchy. We have an informal and casual work environment in a hybrid model for administrative teams.
Our office, located in São Paulo, goes by the name InSPiration Center – an innovation center where our chefs develop recipes, test product applications, and create innovative solutions for our customers. We also have 2 factories in Guarulhos – SP. We are a People First organization driven by our values and Puratos magic culture. Join us to drive positive change through food innovation for good.
At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical.
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📌 Senior Support Specialist FICO
🏢 Puratos
📍 Ciudad de México